If your vehicle is stolen you should   report it immediately to the police. The police will notify the Driver-VehicleLicensing   Agency (DVLA) of the details of the theft and any recovery of the   vehicle on your behalf.

Call your local police station

Before calling the police to report the theft of your vehicle,   make sure you have all the vehicle details to hand i.e. registration   number, make, model and color of the vehicle.   The police will give you a crime reference number which you will need in the   event of an insurance claim and claim for a refund of vehicle tax on your tax   disc.

Call your insurance company

You will need to contact your insurance company immediately   for advice. If your vehicle is not recovered and your insurance company pays   out a claim, then you should tell the DVLA the date the payment was accepted and the name and address of the insurance   company.

You should complete the ‘notification-of-sale   or transfer‘ or V5/3 part of your registration document or the V5C/3 yellow   section if you have the new style registration certificate. If your insurance   company requests the whole of the registration document or certificate you should   tell the DVLA in a letter giving the details of   the insurance company and the date of the claim.

Refund of vehicle tax

You can apply for a refund on your vehicle tax if your vehicle   has been stolen and not recovered. Many vehicles are recovered within a few   days of theft, so it is advisable not to make the application until about seven   days after the theft. A special application form V33 is available for   this purpose. You will need the crime reference number given by the police.

What you should do if you have a personalized registration number

, you can normally reclaim it if the vehicle has still not been found after 12 months, provided certain requirements can be met.

• The theft must have been notified to the police and recorded on DVLA records as stolen for not less than 12 months
• At the time of the theft, the vehicle must have had a current MOT test certificate
• At the time of theft, the vehicle must have had a current vehicle tax disc
• The DVLA will require a letter from your insurers confirming they have no objection to the number being re-issued

To apply or for further information, you will need to write quoting your vehicle registration number to the Cherished Transfer Section, DVLA, Swansea, SA99 1BW

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